Support
There is no ticket system and no support tier. Mail goes to one developer, and every message gets read.
Most questions are one of these. Full instructions are on the Find & Replace page.
It shouldn't, and the add-on now refuses to run when it can. If the search conditions, the selection, or the document changed after you pressed Find, you will see "This list doesn't match the conditions." — press Find again to rebuild the list, then replace. If you ever see a replace go through with a count that doesn't match the preview, that is a bug and worth reporting; see below.
The preview list is capped at 300 rows so the panel stays responsive. The count above it is not capped — it is the true number of matches, and Replace all replaces all of them, not just the 300 shown.
A replace is a single undo step. Press Ctrl+Z (⌘+Z on a Mac) once in the document and the whole replace is reverted, text and formatting alike. A replace large enough that it has to run in more than one pass takes more than one Ctrl+Z: each pass becomes its own undo step, so press it repeatedly until everything is back. The add-on tells you on screen when a replace ran in several passes.
The paid history keeps the last 20 runs and puts one back in a single click — even when the replace ran in several passes. That is where it beats Ctrl+Z, which takes one pass at a time. It has a limit worth knowing before you rely on it: each run is recorded only up to a fixed size, so a run with several hundred replacements is still listed with its count but cannot be undone from the history. The add-on says so on that row instead of failing when you press it, and Ctrl+Z in the document still works. To keep a large job undoable from the history, run it in smaller pieces — by range, or a few saved searches at a time.
A run that changed formatting is never undoable from the history, whatever its size. The add-on does not record what the formatting was before, so it marks the row "can't undo — formatting was changed too" rather than putting the text back and leaving the formatting as the run left it. Ctrl+Z in the document still undoes it.
Two more things the history will not do. Runs are undone newest first, so a run cannot be skipped over while a later one is still in place. And if the text at a recorded position has changed since the run, the undo is refused as a whole rather than applied to the parts that still match.
Search patterns run on Google's own regex engine, which is a subset of what you may be used to. These are the platform's limits, not ours, and they cannot be worked around:
$1, \1) are not supported.
Capture groups match, but you cannot reuse them in the replacement text.^ and $ mean the start and end of a paragraph —
not of the document, and not of a visual line. In
Apple and Apple, ^Apple matches once, not twice.a*, x?,
^, $ and \b on their own return an error rather than a
result — Google's engine will not hand back a zero-length match. Anchor them to something:
^Note works, ^ alone does not.^.
It stays inside the paragraph, and . matches across it, so
^.*$ selects the whole paragraph including the soft break.Converting a soft line break to a paragraph break (or the reverse) is not possible. The platform turns a soft return into a plain space before an add-on can see it, so no add-on can do this — it is not a missing feature on our side.
Columns, page numbers, margins and section breaks are outside what add-ons can touch. This add-on works on text and its formatting only.
Most questions are one of these. Full instructions are on the Page Size & Margins page.
The document has been in landscape at some point, and Google Docs keeps a hidden landscape setting that add-ons cannot see or change. The fix: open File → Page setup, select Portrait, press OK (the size goes back to a preset), then apply your size in the sidebar again. The sidebar keeps these steps in view at all times.
That is how Docs behaves with a size it has no preset for: the built-in dialog shows “Letter” anyway, and pressing OK there puts the document back to that preset. It is not something an add-on can change. Change the page size in the sidebar instead — and if it has already happened, just apply your size again.
The preset list is the KDP paperback trim sizes. Any other size can simply be typed in as a custom width and height, in inches or centimetres, and saved under a name for reuse. The note under the fields tells you whether a custom size is inside KDP's allowed paperback range.
The free version covers full features on up to 3 documents. Applying a size in a fourth document shows this message; the first three keep working. A license removes the limit — see the Page Size & Margins page.
Most questions are one of these. Full instructions are on the Sort Paragraphs A-Z page.
The sidebar has keyboard focus straight after you press Sort, so the keystroke goes there rather than to the document. Click once into the document and Ctrl+Z works normally. The Undo sort button in the sidebar saves you that step.
The document changed after the sort, so putting the old order back would move the wrong text. The button refuses instead of guessing. Ctrl+Z is not affected — click into the document and use that.
Reverse order, numbers, dates, ignoring leading symbols, and sorting table rows are the paid options. Sorting A-Z is free and has no limits. See the Sort Paragraphs A-Z page.
Select just that column and press Sort — the rows are reordered by it, each row moving whole. Selecting the entire rows sorts them by the first column instead.
The selection covers two different places at once — for example some paragraphs outside a table and some cells inside one. Sort each area separately.
Most questions are one of these. Full instructions are on the Captions & Cross-References page.
That is expected until you press Renumber all. Google gives add-ons no way to watch the document as you edit, so no add-on can renumber live — this one puts every caption in document order and updates every reference in one click, when you ask. If a reference points to a caption you deleted, the same click counts those and tells you, so you can reword or remove them.
Inserting a reference into a caption line, or into a reference already there, would create text that renumbering can never repair — Figure 1. Figure 1 and the like — so the add-on refuses rather than corrupting the line. Click somewhere in the body text, outside the caption or reference, and insert again.
The list is rebuilt from the captions whenever it refreshes — on Renumber all, or when you press the list button again. Edits made inside the list block are replaced by that rebuild. Edit the caption itself instead; the list follows it.
That is how links behave in the Docs editing view: click the reference, then click the bookmark shown in the card, and you are at the caption. Readers of a published or exported copy jump in one click.
Cross-references, renumbering, and the lists of figures and tables are the paid features. Adding captions with automatic numbering is free and has no limits. See the Captions & Cross-References page.
Most questions are one of these. Full instructions are on the Screenplay & Script Format page.
The add-on reads the ordinary conventions of a screenplay in plain text, listed under
Rules in the sidebar. A line that does not match one of them is treated as
action. You can force the reading: start the line with . for a scene heading,
@ for a character, or > for a transition. The marker is removed when
the line is formatted. A single line in capitals with a blank line under it is action rather than
a character, because a character name is followed by what they say.
The free version formats documents up to 300 elements, about 10 pages. Past that it formats the first 300 and tells you both numbers, so you can see how much of the document is beyond the limit. A license removes the limit; there is no cap on document length after that.
A long script is formatted in several passes, and each pass is one step of Google's undo history. The message after formatting says how many times to press Ctrl+Z for that run. Press it that many times, and press no other key in between, or Docs will undo something else instead.
Open Settings, from the sidebar or from Extensions › Screenplay & Script Format. The five indent positions are measured in inches from the left edge of the paper, which is how contest and studio guides state them, so you can copy the numbers across. Reset to standard puts the defaults back.
The title page, scene numbers and PDF export need a license. Formatting itself, the sample scene and Settings do not. See the Screenplay & Script Format page.
Most questions are one of these. Full instructions are on the Maxable page.
The objective and the left side of every constraint must be formulas that depend, directly or through other cells, on the cells to change. A constant, or a formula that only uses other constants, cannot move, and the add-on names the cell rather than solving around it. The right side of a constraint is allowed to be a constant; that is the usual case.
A linear solver needs every formula to add up terms. A formula that multiplies or divides two of the cells to change, or raises one to a power, is not linear, and the add-on declines rather than return an answer that only looks right. Rewrite the model so each changing cell appears with a fixed coefficient, or keep that part outside the model.
The free version solves models up to 5 variables and 5 constraint rows, up to 10 solves a day. The sidebar shows how much of each you have used before you press Solve, and the daily count resets at midnight UTC; the message says how many hours are left. A license removes all three limits. See the Maxable page.
Press Restore previous values on the result screen. Changes made by an add-on are outside the sheet's own undo, so Ctrl+Z will not do it. The button restores the values the cells had just before the last solve, and it is available until the next run.
When the objective or a constraint is calculated on a different sheet from the cells to change, the add-on cannot work on a private copy and reads the model on the original sheet instead. It is slower, and it restores your cells after every step; the answer is the same.
Most questions are one of these. Full instructions are on the Style Presets page.
Named styles do not reach text that was formatted by hand. If someone set a paragraph's font or size directly, rather than by giving it a style, that direct formatting wins over the style and survives the apply. The sidebar counts those paragraphs and says how many, and Clear hand formatting removes it so the styles take. That clear cannot be undone by the add-on, so it asks twice.
Click the style's row in This document. Off keeps the row on the list with a line through it, and Remove tidies it away into Removed. Neither one goes into presets you save, and the count at the top of the section always says how many of the nine are going in. Nothing is lost either way: On and Restore put it back.
Open the row and press Revert. It puts the style back to how it was before your first edit in this document, not just the last one. Revert only appears on a style you have actually edited.
The free version keeps one saved preset; applying it is never limited. A license raises that to 60. See the Style Presets page.
Undo the last apply restores the styles the document had just before the last apply, and it is available until you apply again. Changes made by an add-on are outside the document's own undo, so Ctrl+Z will not do it.
A report that includes these is usually fixed in one round instead of four:
Please do not send your document. We do not want it and cannot accept it — the add-on is built so that no document content ever reaches us, and that is not a promise we intend to put an exception into. A short made-up example that reproduces the problem is more useful anyway.
Uninstall it from the Google Workspace Marketplace, or revoke its access at myaccount.google.com/permissions. Removing it revokes the add-on's access, but it does not delete your saved searches: we uninstalled the add-on, installed it again, and they were still there. So delete the ones you care about from the Saved tab first, or use Export to keep a copy. The same is true of Page Size & Margins' saved page sizes — if you want them gone, delete them in the sidebar first. Nothing is stored anywhere else — see the Privacy Policy.
Welcome, and they are read. These are small tools built to do one job well, so the usual answer to "could it also…" is no — but the requests decide what the next one job is.